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AbleEdge Smart Breaker FAQ

What happens if an Over-the-Air (OTA) update fails?

If an OTA update fails, the AbleEdge Smart Breaker will automatically revert to the previously installed firmware version. You can then retry the update at a later time.

Does the AbleEdge Smart Breaker need to be connected to the internet?

The AbleEdge Smart Breaker is Wi-Fi enabled and designed to connect to a router with internet access for remote monitoring, firmware updates, and smart features. However, it will continue to provide essential protective functions, such as overload protection, short circuit protection, and GFCI, even without an internet connection.

Why should I connect my AbleEdge Smart Breaker to the internet?

Connecting your AbleEdge Smart Breaker to the internet unlocks a range of advanced features through the Brightlayer Home app. These include:

  • Energy monitoring: View real-time and historical energy usage of connected appliances or loads.
  • Remote control: Turn circuits on or off from anywhere.
  • Scheduling: Automate load control based on time-of-day or usage patterns.
  • Auto load shedding: Configure the breaker to automatically shed non-critical loads during backup generator operation to prevent overloads.

These capabilities enhance convenience, energy efficiency, and system resilience beyond the core protection functions.

What panels are compatible with the AbleEdge Smart Breaker?

The AbleEdge Smart Breaker is a BR-style circuit breaker with a 1-inch width per pole. It is designed to fit most Eaton BR-type load centers, including both current and legacy models.

If you're unsure about compatibility, please refer to our official compatibility chart here: AbleEdge Smart Breaker Compatibility Chart

Does the AbleEdge Smart Breaker come in a 1-pole version? 

The initial release of the AbleEdge Smart Breaker is available only in 2-pole configurations, intended for higher-power loads such as appliances, EV chargers, and other garage or utility equipment. A 1-pole version may be introduced in future product releases.

Does the AbleEdge Smart Breaker include AFCI protection?

No, the AbleEdge Smart Breaker includes Ground Fault Circuit Interrupter (GFCI) protection, but it does not provide Arc Fault Circuit Interrupter (AFCI) protection.

Will the AbleEdge Smart Breaker mount in a Plug-On Neutral (PON) panel? 

Yes, the AbleEdge Smart Breaker features an improved design that allows it to be installed over the PON rail, even though it does not plug into it directly. For proper installation, the neutral wires must be connected manually, and the terminal screws must be fully tightened.

Are these replacing the current Smart Breakers?

Yes, the AbleEdge Smart Breaker is replacing the Gen 1 EMCB Smart Breakers. It offers enhanced features, improved design, and broader compatibility to support evolving energy needs.

Where are the parts manufactured?

The AbleEdge Smart Breakers are manufactured in the Dominican Republic.

Are there plans to offer 3-pole breakers for 3-phase applications?

Not at this time. The AbleEdge Smart Breaker is specifically designed for residential applications, which typically use single-phase power. Support for 3-phase systems is not currently planned.

Is there an option for higher kAIC rating?

Currently, the AbleEdge Smart Breaker are rated for 10 kAIC applications. Higher interrupting capacity options are not available at this time.

Will there be a bolt-on version of the AbleEdge Smart Breaker?

A bolt-on version is not currently planned. However, if you have a specific market opportunity or application that would benefit from a controllable BAB-style bolt-on Smart Breaker, we’d love to hear from you. Please contact us at: Smart breakers contact me.

What do the LED indications mean?

Please refer to the LED Indicator Guide included with your product documentation or available online. This guide explains the meaning of each LED color and blink pattern, including status for power, connectivity, fault conditions, and more. See LED codes section for further details and view the LED Indicator Guide using the following link: AbleEdge smart breaker LED descriptions.

For more information, please refer to LED Codes section below.

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Does the AbleEdge Smart Breaker have GFCI protection?

Yes, the AbleEdge Smart Breaker includes Ground Fault Circuit Interrupter (GFCI) protection, providing enhanced safety by detecting ground faults and quickly disconnecting power to help prevent electric shock. 

What type of GFCI protection does the AbleEdge Smart Breaker provide?

The AbleEdge Smart Breaker is a UL 943-listed device and provides Class A GFCI protection at 5 mA, which is the standard threshold for residential safety against ground faults.
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When the breaker is opened or closed remotely, does the operating handle move? How can I tell if the breaker is open or closed?

No, when the AbleEdge Smart Breaker is opened or closed via wireless control, the mechanical handle remains in the closed position. This is because the wireless control operates a separate internal contact mechanism, independent of the manual handle.

If the breaker trips, can it be shut remotely? 

It depends on the type of trip:

  • If the breaker is tripped remotely (using the app or automation), it can also be closed remotely or manually by moving the handle, even after remote opening.
  • If the breaker trips due to a thermal-magnetic event (e.g., overload or short circuit), it cannot be remotely closed. This is an intentional safety feature to prevent re-energizing a circuit with a potential fault condition.

Why is a 2-pole (2P) Smart Breaker better than a 1-pole (1P)? 

Most 2-pole loads, such as EV chargers, water heaters, dryers, stoves, pool pumps, and other large appliances are ideal candidates for smart control due to their high energy usage and flexible operating schedules. These are the loads where you gain the most value from features like remote control, scheduling, and energy monitoring.

In contrast, most 1-pole loads (e.g., lighting, refrigerators, medical equipment) are essential or critical, meaning they should remain powered at all times. For these, a standard breaker that stays closed is typically sufficient.

Are there any installer videos to help with installation?

Yes, installer support videos are available to guide you through the installation process.

Are there any end-user experience videos showcasing what the AbleEdge system can do?

Yes, there are videos available that demonstrate the features and benefits of the AbleEdge system from an end-user perspective. These videos highlight how users can monitor energy usage, control loads remotely, and optimize their home's energy performance.

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What is the maximum voltage that can be used to power the AbleEdge Smart Breaker?

The AbleEdge Smart Breaker includes an overvoltage trip feature that activates when either L1 or L2 to Neutral exceeds approximately 160V. This trip is designed to protect downstream loads from potential damage due to overvoltage conditions.

Importantly, no damage occurs to the breaker itself at voltages above this threshold, this is a protective measure common to many Eaton products.

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I have changed my Wi-Fi network name and/or password or have gotten a new router. How do I update my AbleEdge Smart Breaker network connection?

To change your breaker's Wi-Fi settings, navigate to that breaker's "Device Info" page (tap on the device card and then "Device Info"). Then select the three-dot menu at the top right of the screen and select "Update Wi-Fi Network". Then follow the instructions in the app to pair with the breaker and update its Wi-Fi credentials.

My breaker has tripped. How do I reset the breaker?

To reset a tripped AbleEdge Smart Breaker, you must physically move the breaker handle to the “OFF” position, then back to the “ON” position. This manual action is required to ensure safe restoration of power after a trip event.

My breaker is showing as unresponsive. What does this mean? 

This typically means the AbleEdge Smart Breaker is either offline or unable to communicate with the Brightlayer Home app. Common causes include Wi-Fi connectivity issues, power loss to the breaker, or changes to your network settings.
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What is Load Interlock?

Load Interlock is a smart feature that helps balance the operation of two high-power breakers to prevent overloading your loadcenter. When enabled, it ensures that only one of the paired breakers is on at a time, automatically coordinating their operation based on system conditions or user-defined priorities.

Why don’t I have access to the Load Interlock feature? 

To enable Load Interlock, you must have at least two AbleEdge Smart Breaker’s with the same amperage rating, and both breakers must be fully commissioned in the Brightlayer Home app. This feature is intended for use by qualified professionals, as it involves coordinated control of high-power loads to prevent overloading your system.

Why is a Qualified Person required to set up, modify, or delete a Load Interlock? 

Load Interlock is a safety-critical feature, and in accordance with the National Electrical Code (NEC), only a Qualified Person should configure, modify, or remove it. This ensures the system is installed and operated safely, especially when managing high-power loads.

Who or what is a “Qualified Person”?

Qualified Person is defined as:

“One who has skills and knowledge related to the construction and operation of electrical equipment and installations and has received safety training to recognize and avoid the hazards involved.”

This definition is based on the National Electrical Code (NEC), Article 100, which outlines terminology and requirements for safe electrical work. Only individuals meeting this definition should configure or modify safety-critical features such Load Interlock.

How does the load interlock feature determine when to turn my breakers on or off?

Load Interlock uses a priority-based system:

  • The Priority 1 breaker takes precedence and remains on at all times, unless you manually override the interlock.
  • The Priority 2 breaker is automatically disabled whenever a load is present on the Priority 1 breaker.
  • The Priority 2 breaker can only be turned on when there is no active load on the Priority 1 breaker.

This logic helps prevent overloading your loadcenter by ensuring that two high-power loads are not active simultaneously.

What does "Setup Incomplete" mean?

 “Setup Incomplete” means the AbleEdge Smart Breaker has been partially commissioned, it has successfully connected via Bluetooth and Wi-Fi, but the full setup process was not completed. To finish commissioning:

  1. Tap the orange breaker card.
  2. Tap “Try Again” to resume the commissioning process.
  3. Follow the on-screen instructions to complete setup.
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I see a blinking purple LED. What does this mean?

A blinking purple LED (twice per second for 10 seconds) indicates that there is either:

  • An issue with your network settings, or
  • An error occurred during provisioning.

To resolve this, restart the commissioning process and attempt to reconnect the breaker to your network.

I see a blinking blue LED. What does this mean?

A blinking blue LED (twice per second for 10 seconds) indicates that the provisioning process is in progress. This means the AbleEdge Smart Breaker is actively attempting to connect to your Wi-Fi network and register with the Brightlayer Home app.

I see a blinking yellow LED. What does this mean?

A blinking yellow LED (twice per second for 10 seconds) indicates that the AbleEdge Smart Breaker has lost connection to Brightlayer Home’s cloud servers. This could be due to internet connectivity issues or a temporary disruption in cloud services.

Try checking your Wi-Fi connection and router status. If the issue persists, restart the breaker and attempt to reconnect through the Brightlayer Home app.

I see a blinking red LED. What does this mean?

A blinking red LED (twice per second for 10 seconds) indicates that AbleEdge Smart Breaker is currently resetting. 

I see a solid white LED. What does this mean?

A solid white LED indicates that a factory reset is pending for your AbleEdge Smart Breaker. This means the device is preparing to erase all settings and return to its original factory state.

My breaker is showing a solid green LED. What does this mean?

A solid green LED indicates that both the primary and secondary internal switches are closed, meaning the AbleEdge Smart Breaker is actively supplying power through the circuit. This is the normal operating state when the breaker is on and functioning properly.

What should I do if the breaker shows a Ground Fault Trip (White color LED blinks four times with a pause of 2.5 seconds)?

A white LED blinking four times followed by a 2.5-second pause indicates a Ground Fault Trip. This is most often caused by improper wiring.

To resolve the issue:

  1.  Inspect and verify wiring at both the breaker and the connected load.
  2. Correct any wiring issues found.
  3. If the problem persists after corrections, the breaker may need to be replaced.

What does an Overvoltage Trip (Blue color LED blinks two times with a pause of 2.5 seconds) indicate?

A blue LED blinking twice followed by a 2.5-second pause indicates an Overvoltage Trip. This may occur due to:

  • Panel voltage exceeding the acceptable range, or
  • Incorrect wiring of the connected load.

To resolve the issue:

  1. Verify that the panel voltage is within specification (typically 120V ±10% per leg).
  2. Inspect the load wiring for errors or misconfigurations.

What causes a Cold Start Ground Fault (White color LED blinks five times with a pause of 2.5 seconds)?

A white LED blinking five times followed by a 2.5-second pause indicates a Cold Start Ground Fault. This can occur during initial power-up, typically due to incorrect wiring.

To resolve the issue:

  1. Inspect wiring at both the breaker and the connected load.
  2. Correct any wiring errors before re-energizing the circuit.

What does a Grounded Neutral Trip (White color LED blinks two times with a pause of 2.5 seconds) mean?

A white LED blinking twice followed by a 2.5-second pause indicates a Grounded Neutral Trip. This occurs when there is an unintended neutral-to-ground connection in the circuit.

To resolve the issue:

  1. Inspect the wiring at both the breaker and the load.
  2. Eliminate any grounded neutral paths that should not be present.

This condition must be corrected to ensure proper GFCI operation and compliance with electrical codes.

What does a Phase Detection Fault (Green color LED blinks two times in a second) mean?

A green LED blinking twice per second indicates a phase detection fault. This means the breaker is unable to detect the expected phase voltage, which may be caused by:

  • A missing phase in the panel, or
  • Wiring issues at the breaker or load.

To resolve the issue:

  1. Verify all phase voltages are present and within spec.
  2. Inspect wiring for loose connections or miswiring.
  3. If the issue persists and wiring is correct, replace the breaker.
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What is the maximum distance between breaker and router?

The AbleEdge Smart Breaker has been tested up to 100 feet from the router, even through walls of various materials. However, for optimal performance and reliability, it’s recommended to install the breaker as close to the router as possible, with minimal physical obstructions between them.

What wireless connectivity does the AbleEdge Smart Breaker use?

The AbleEdge Smart Breaker connects to the 2.4 GHz band of your customer-supplied Wi-Fi router. Be sure the 2.4 GHz band is enabled on your router as some routers may have it disabled by default or may prioritize 5 GHz connections.
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Is there space on the AbleEdge unit to mount a plug-in style surge protection device, or can the technology from the BR250SUR be incorporated? 

Yes. All AbleEdge panels are compatible with Eaton’s line of Surge Protection Devices (SPDs). You can install an SPD such as the BR250SUR directly in the loadcenter to meet the latest NEC surge protection requirements. These devices help protect your home’s electrical system and connected equipment from voltage spikes.
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Does the AbleEdge Smart Breaker store schedules?

No. The AbleEdge Smart Breaker does not store schedules locally. All scheduling logic is managed through the Brightlayer Home app and executed via cloud communication. For schedules to function properly, the breaker must remain connected to the internet.

What is stored in memory when there is a loss of connectivity?

During a loss of connectivity, the AbleEdge Smart Breaker continues to store accumulated energy data locally as a rolling counter similar to how a utility electric meter operates. This ensures that energy usage data is preserved and can be synced once the connection is restored. 

What is the energy counter?

The energy counter is a rolling measurement of total energy (in kilowatt-hours, kWh) that has passed through the AbleEdge Smart Breaker. It functions similarly to a utility meter, continuously tracking cumulative energy usage even during periods of lost connectivity. 
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